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Airteltube :: FAQs
Find a desired content based on category from http://www.airteltube.com to stream.
A customer has to log in to the portal and create his profile.
You can watch that content as many times as you want within that day.
Yes, there will be data charges as per your subscribed data plan for browsing and streaming in Airtel Tube.
Subscriber will be able to use the service with smartphones.
When an unregistered Subscriber will click the content they will get a subscription request in a popup menu, then s/he will get a notification which will show the details of the content price if s/he confirms then the Subscriber can watch the content on demand basis.
You can go to "history" section to see the list of videos that has already been watched from your account.
Users will be charged only once for subscription. If any existing Subscriber sends subscription request more than once, then they will receive a free notification that they are already subscribed for the service.
If you change your handset and continue having the old SIM card, then you will remain a subscriber to the service. And you can just use the service as you were earlier.
If you change your SIM card then you will have to subscribe to the service once again with your new SIM.
You may have a poor network or the video does not support your default player. Try changing browser and switch your mobile to 3G mode.
Possible reason for not playing the contents as follows: a) You do not have sufficient balance so the subscription has not been renewed b) Please check your data plan c) If you are using dual SIM handset please check and choose your subscribed SIM for the service.
No there is no download option in Airtel Tube portal.
Miaki Media Ltd. is the service partner for this service with Airtel. The helpline number of the partner is 01843900056 and it is available from 9 am to 6 pm (except Friday). The charge to call this number will be as per customer's package.
You can write us at support@miaki.co for any query or compliant in written format